October 2020 – Every year, Pinnacle Quality Insight awards clients who have excelled at providing a superior customer experience for their patients/residents. Receiving a Customer Experience Award is no small feat. Out of the 2,700 care providers we have and the 150,000 customer interviews, we conduct each year, only those that are in the 85th percentile or higher receive this award.

HarborChase Pinnacle Quality Insight Awards