Pinnacle Quality Insight Awards

October 2020 – Every year, Pinnacle Quality Insight awards clients who have excelled at providing a superior customer experience for their patients/residents. Receiving a Customer Experience Award is no small feat. Out of the 2,700 care providers we have and the 150,000 customer interviews, we conduct each year, only those that are in the 85th percentile or higher receive this award.
- HarborChase of McKinney is the recipient of 10 Pinnacle Best In Class Awards. Among the awards include exceptional Cleanliness, Activities, Communication, and more.
- HarborChase of Wilmington is the recipient of 10 Pinnacle Best In Class Awards for Memory Care and Assisted Living. Among the awards include exceptional Quality of Food, Activities, Communication, and more.
- HarborChase of Jasper is the recipient of 6 Pinnacle Best In Class Awards. Among the awards include exceptional Dining Services, Activities, Dignity and Respect and more.
- HarborChase of Mandarin is the recipient of Pinnacle’s Best In Class Awards for outstanding Cleanliness!
- HarborChase of Wellington is the recipient of Pinnacle’s Best In Class Awards for their outstanding Quality of Food!
Tags: HRA News
December 16, 2024
Farm to table dining has emerged as a transformative approach in senior care, prioritizing fresh, locally sourced ingredients and creating more meaningful dining experiences for residents. Harbor Retirement Associates (HRA)...
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For the 20 HarborChase senior living communities in 11 states, farm-to-table is not just a catchphrase. Anthony Polito, VP of Hospitality for Harbor Retirement Associates, believes that food as medicine,...