Pinnacle Quality Insight Awards

October 2020 – Every year, Pinnacle Quality Insight awards clients who have excelled at providing a superior customer experience for their patients/residents. Receiving a Customer Experience Award is no small feat. Out of the 2,700 care providers we have and the 150,000 customer interviews, we conduct each year, only those that are in the 85th percentile or higher receive this award.

• HarborChase of McKinney is the recipient of 10 Pinnacle Best In Class Awards. Among the awards include exceptional Cleanliness, Activities, Communication, and more.
• HarborChase of Wilmington is the recipient of 10 Pinnacle Best In Class Awards for Memory Care and Assisted Living. Among the awards include exceptional Quality of Food, Activities, Communication, and more.
• HarborChase of Jasper is the recipient of 6 Pinnacle Best In Class Awards. Among the awards include exceptional Dining Services, Activities, Dignity and Respect and more.
• HarborChase of Mandarin is the recipient of Pinnacle’s Best In Class Awards for outstanding Cleanliness!
• HarborChase of Wellington is the recipient of Pinnacle’s Best In Class Awards for their outstanding Quality of Food!